Chapter 11 SPHR Exam: Employee Relations and Engagement
The HRCI test specifications from the Employee Relations and Engagement functional area covered in this chapter include senior-level responsibilities and knowledge. The content is focused on a candidate's ability to “develop and/or monitor strategies impacting employee satisfaction and performance including diversity and inclusion, safety, security, and labor strategies.” Responsibilities related to this functional area follow.
Responsibilities:
- ✓ 01 Design and evaluate strategies for employee satisfaction (for example: recognition, career path) and performance management (for example: performance evaluation, corrective action, coaching).
- ✓ 02 Analyze and evaluate strategies to promote ...
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