PHR and SPHR Professional in Human Resources Certification Complete Review Guide

AppendixAnswers to Review Questions

Chapter 1: Business Management

1. C. The fourth function is Directing. Implementation is not a management function but describes the process of instituting a new plan or directive. Someone who is directing as a management function may be directing the implementation phase of an operation.
2. D. Values describe how a company operates in the market and form the basis of decisions, policies, plans, programs, and actions.
3. A. Generally accepted accounting principles (GAAP) are commonly used financial rules and standards used by accounting and finance professionals for financial reporting. These agreed-upon standards provide a frame of reference to assess the financial status of an organization.
4. A. A competitive ...