Book description
More than 80,000 HR professionals having earned the Senior Professional in Human Resources (SPHR) or Professional in Human Resources (PHR) certification, and another 20,000 are expected to take the exam in 2009. This complete update of the bestselling guide to HR certification contains additional coverage of new HR policies and standards, as well as updated practice exam questions and real world scenarios. Key topics include strategic management, workforce planning and employment, compensation and benefits, employee and labor relations, and Occupational Safety and Health Administration (OSHA) regulations. The CD-ROM contains two bonus exams (one each for PHR and SPHR) as well as flashcards and an electronic book.
Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.
Table of contents
- Copyright
- Dear Reader
- dedication
- Acknowledgments
- About the Author
- Introduction
- Assessment Test
- Answers to Assessment Test
- Certifying Human Resource Professionals
-
Core Knowledge Requirements for HR Professionals
- Needs Assessment and Analysis
- Third-Party Contract Management
- Communication Skills and Strategies
- Documentation Requirements
- Adult Learning Processes
- Motivation Concepts
- Training Techniques
- Leadership Concepts
- Project Management Concepts
- Diversity Concepts
- Human Relations Concepts
- HR Ethics and Professional Standards
- Human Resource Technology
- Qualitative and Quantitative Analysis
- Change Management
- Job Analysis and Description
- Employee Records Management
- Interrelationships Among HR Activities
- Organizational Structures
- Environmental Scanning Concepts
- Employee Attitude Assessment
- Basic Budgeting and Accounting
- Risk Management
- Summary
- Exam Essentials
- Key Terms
- Review Questions
- Answers to Review Questions
- Strategic Management
- Workforce Planning and Employment
-
Human Resource Development
- Federal Employment Legislation
- Organization Development
- Talent Management
- Employee Training Programs
- Performance Management Programs
- Performance Appraisal
- Unique Employee Needs
- Metrics: Measuring Results
- Global Considerations
- Summary
- Exam Essentials
- Key Terms
- Review Questions
- Answers to Review Questions
- Total Rewards
- Employee and Labor Relations
- Risk Management
- About the Companion CD
- Case Study
- Federal Employment Legislation and Case Law
- Resources
- Glossary
Product information
- Title: PHR®/SPHR® Professional in Human Resources Certification Study Guide, Third Edition
- Author(s):
- Release date: March 2009
- Publisher(s): Sybex
- ISBN: 9780470430965
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