PHR®/SPHR® Professional in Human Resources Certification Study Guide, Third Edition

7.2. Employee Relations

The employment relationship has broad implications for both employers and employees. Employers rely on those they hire to produce the goods and services that bring money into the organization to operate the company, compensate employees, and produce a profit for the owners. Employees, particularly in the United States, spend the majority of their waking hours at work, which means that the effects of the employment relationship, good or bad, can spill over into other areas of the employee's life. The goal of ER programs is to maximize employee productivity through various means, including organization climate and culture, programs designed to build morale and encourage retention, workplace policies and procedures, performance ...