Chapter 5. Human Resource Development

THE HRCI TEST SPECIFICATIONS FROM THE HUMAN RESOURCE DEVELOPMENT FUNCTIONAL AREA COVERED IN THIS CHAPTER INCLUDE:

  • Ensure that human resource development programs are compliant with all applicable federal, state, and local laws and regulations.

  • Conduct a needs assessment to identify and establish priorities regarding human resource development activities.

  • Develop/select and implement employee training programs (for example, leadership skills, harassment prevention, computer skills) to increase individual and organizational effectiveness. Note that this includes training design and methods for obtaining feedback from training (e.g., surveys, pre- and post-testing).

  • Evaluate effectiveness of employee training ...

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