5.12. Key Terms
| active training methods | job enlargement |
| ADDIE model | job enrichment |
| auditory learners | key business initiatives (KBIs) |
| behavior evaluation method | kinesthetic learners |
| behaviorally anchored rating scale (BARS) | knowledge management (KM) |
| career portfolio | knowledge management system |
| case study | leadership development |
| cause and effect diagram | learning curve |
| change agent | learning evaluation method |
| change process theory | learning organizations |
| Check sheets | lectures |
| community of practice (CoP) | management by objectives (MBO) |
| computer-based training | management development |
| conferences | mental models |
| conflict resolution | mentoring programs |
| continuous feedback program | negatively accelerating learning curve |
| critical incident review | OD interventions |
| demonstration | one-on-one training ... |
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