CHAPTER 11
Employee Relations and Engagement
This functional area includes coverage of the following responsibilities and knowledge objectives:
Employee Relations and Engagement—Responsibility Objectives
• 01 Design and evaluate strategies for employee satisfaction (for example, recognition, career path) and performance management (for example, performance evaluation, corrective action, coaching)
• 02 Analyze and evaluate strategies to promote diversity and inclusion
• 03 Evaluate employee safety and security strategies (for example, emergency response plan, building access, data security/privacy)
• 04 Develop and evaluate labor strategies (for example, collective bargaining, grievance program, concerted activity, staying union-free, ...
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