CHAPTER 6
Employee and Labor Relations
This functional area includes coverage of the following responsibilities and knowledge objectives:
Employee and Labor Relations—Responsibility Objectives
• 01 Analyze functional effectiveness at each stage of the employee lifecycle (for example, hiring, onboarding, development, retention, exit process, alumni program) and identify alternative approaches as needed
• 02 Collect, analyze, summarize, and communicate employee engagement data
• 03 Understand organizational culture, theories, and practices; identify opportunities and make recommendations
• 04 Understand and apply knowledge of programs, federal laws, and regulations to promote outreach, diversity, and inclusion (for example, affirmative ...
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