Chapter 17 How do we embed a PKI culture in the workplace? Communication
Public key infrastructure (PKI) is unlike most elements of IT that end users are exposed to. They usually work with completed applications and don’t really care what is happening behind the scenes, as long as everything works as expected and is reliable. Typically, they will have some small understanding of traditional networks, but none at all of the cloud and how things work there, or the implications of moving data onto a third-party infrastructure. That PKI underpins all of these things will be beyond the compass of their understanding. Consequently, it is clear that, in most cases, some sort of communications activity will be necessary ...
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