Chapter 5. The Broadband Home

NOW, A COUPLE OF words about those broadband people: They’re busy. Like the widespread availability of electrical power did to communities in the early 1900s, the infiltration of broadband into the home is starting to change the way people live and behave. Electricity gave us home washing machines, refrigeration, and the ability to sustain light long into the night. Broadband provides millions of residential users with the tools to learn, work, interact, and communicate in new ways.

Kevin Brinks is one of these residential users. A work-at-home sales representative who sells high-technology image scanners, Brinks is a member of the broadband revolution. Armed with a high-speed DSL connection that’s fed through a home ...

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