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Planned Change
book

Planned Change

by Gilmore Crosby
August 2020
Intermediate to advanced
249 pages
5h 15m
English
Productivity Press
Content preview from Planned Change

Appendix AThe Interpersonal Gap

 

 

Reprinted with permission from Leadership Can Be Learned: Clarity, Connection, and Results, by Gilmore Crosby.

Applied behavioral scientist Kurt Lewin, the founder of my profession (organization development), once said “There’s nothing so practical as a good theory” (Lewin, 1943, 1999, p336). The Interpersonal Gap (Wallen, 1964) is one of the most practical theories of behavioral science, offering a transformational mix of awareness and behavioral skills. Self-awareness and the ability to tune in to others is a foundation of personal effectiveness, but awareness without skills is like a puzzle with half the pieces missing. By logically packaging awareness and skills in a practical manner, Wallen’s theory perfectly ...

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Publisher Resources

ISBN: 9781000213980