CHAPTER2
Establishing A Common Language
Data, and Measures, and Information, OH MY!
It is important to establish a simple, easy-to-understand language so that everyone, regardless of their experience or education, can understand the benefits metrics can provide. I believe a lack of a common language causes more problems in business (and life) than anything else. Developing a shared vocabulary is the first step in ensuring success.
I intend to use very common words, plain English as it were, to help make what seems complex into something very simple and straightforward.
Let’s start with a story to get in the proper frame of mind.
The Three Little Pigs Go Large
There I was, trying to remember a fairy tale so I could get my three-year-old to sleep. ...
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