6Learning from Change
Learning Objectives
By the end of this chapter, you should be able to:
• Describe what it takes to learn from change.
• Identify the key contributors and obstacles to success.
• Monitor change implementation.
• Use key skills to coach your team throughout the change process.
THE RELATIONSHIP BETWEEN CHANGE AND LEARNING
Successful change leaders understand the relationship between change and learning. They recognize the importance of step 6 in the change management plan: Learn and adjust.
A learning organization is an organization that uses its experiences, feedback, and new information to design its future. As a change leader, ...
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