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PM Crash Course™ for IT Professionals by Martha Young, Rita Mulcahy

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Chapter 6. Gaining, Creating, and Using Historical Data

<feature><title>Goals of This Chapter</title>

Upon completion of this chapter, you should be able to:

<objective>

Explain why and how a project management knowledge base can be used to continually improve project implementations

</objective>
<objective>

Identify what type of project data is most beneficial to capture, and how to capture it on an ongoing basis throughout a project

</objective>
<objective>

Engage the project team in providing positive and negative project closure feedback

</objective>
</feature>

How does an organization achieve continuous process improvement with its project initiatives? Put another way, how does an organization refrain from repeating flawed project plans?

An organization ...

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