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PMI Agile Certified Practitioner—Excel with Ease by Saikat Dutt, Subramanian Chandramouli

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9

Soft Skills Negotiation

KNOWLEDGE AND SKILLS LEVEL

Tools and Techniques: High

  • Emotional Intelligence (EI)
  • Active Listening
  • Collaboration
  • Adaptive Leadership
  • Negotiation
  • Conflict Resolution
  • Servant Leadership

Level 1: High

  • Brainstorming Techniques
  • Building Empowered Teams
  • Coaching and Mentoring
  • Knowledge Sharing
  • Leadership Tools and Techniques
  • Problem-solving
  • Team Motivation

Level 2: Medium

  • Building High Performance Teams
  • Facilitation Methods

Level 3: Low

  • Culture and Team Diversity

Soft skills are an essential part of Agile projects, since Agile is more people-oriented. Soft skills are necessary to handle people and they include skills like conflict management, negotiation, leadership skills and interpersonal skills.

EMOTIONAL INTELLIGENCE ...

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