PMP® Certification: Excel with Ease, 3rd Edition by Pearson

PMP® Certification: Excel with Ease, 3rd Edition by Pearson

by Subramanian Chandramouli
Released December 2018
Publisher(s): Pearson India
ISBN: 9789353066802

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Book description

Project Management Professional (PMP) is a credential oared by the Project Management Institute (PMI). Both government and private organizations employ PMP certified project managers in an attempt to improve the success rate of projects in all areas of knowledge, by applying a standardized and evolving set of project management principles.

PMP Certification: Excel with Ease is a self-study guide and is essential to all PMP aspirants to clear the Certification exam in the rest attempt itself. The book presents the project management concepts in an easily understandable way and is based on A Guide to the Project Management Body of Knowledge (PMBOK Guide), sixth edition, which presents a set of standard terminology and guidelines for project management.

Table of contents

  1. Cover
  2. About Pearson
  3. Title Page
  4. Copyright
  5. About the Author
  6. Contents
  7. Preface
    1. Why Take the PMP® Exam?
    2. About PMP® Certifi cation
    3. Why This Book?
    4. Are You Ready for the PMP® Exam?
    5. How This Book is Organized
    6. Applying to Take the Exam
    7. Exam Pattern
    8. Acknowledgements to the Third Edition
  8. The Eight Steps for PMP® Exam Preparation
    1. Step 1 PMI Membership and Benefi ts
    2. Step 2 Mandatory Training/PM Education
    3. Step 3 Submit PMP® Examination Application
    4. Step 4 Receipt of PMP® Examination Eligibility Letter from PMI
    5. Step 5 Prepare for the Exam
    6. Step 6 Contact Local Prometric Centre and Fix Up Examination Date
    7. Step 7 Attend PMP® Revision Class
    8. Step 8 Execute, Succeed, and Celebrate
  9. Tips and Tricks for Succeeding at the PMP® Exam
    1. Preparing for the Exam
    2. Exam Pattern
    3. Types of Questions in the Exam
      1. 1. Straight from PMBOK®
      2. 2. Situational Questions
      3. 3. Questions with Unnecessary Information
      4. 4. True/False Questions
    4. Day Before the Exam
    5. In the Exam Hall
    6. Common Things a Project Manager Should Know
  10. Chapter 1: Introduction to Project Management
    1. Introduction
    2. Project Management Body of Knowledge
    3. Process
    4. Project
      1. Definition
      2. The Temporary Nature of a Project
      3. The Unique Nature of a Project
      4. Outcome of a Project
      5. Progressive Elaboration: Integrating the Unique and the Temporary
      6. Projects Versus Operations
      7. Projects and Strategic Planning
      8. Projects drive Change
      9. Projects Enable Business Value Creation
    5. Project Management
    6. Why Do Project Managers Need Interpersonal Relationship Skills?
    7. Program Management
    8. Portfolio Management
    9. Project Management Office
    10. Organisation Project Manage Ment (OPM)
    11. Enterprise Environm ental Factor s
      1. EEFs internal to the Organisation
      2. EEFs external to the Organisation
      3. Standard
      4. Regulation
      5. Summary
      6. Chapter 1 Questions and Answers
      7. Answer Sheet for Chapter 1 Questions
      8. Answers for Chapter 1 Questions
      9. Explanations for Chapter 1 Answers
      10. Key Terms
  11. Chapter 2: The Environment in which Projects Operate and the Role of the Project Manager
    1. Project Life Cycle
      1. Characteristics of a Typical Project Life Cycle
    2. Relationship Between Project Phases
      1. Factors Determining Project Phases
      2. Examples of Attributes of a Phase
      3. Decision taken at the Phase gate:
      4. Different Life Cycle Models
      5. Iterative Life Cycle Model
      6. Incremental Life Cycle Model
      7. Adaptive Life Cycle Model
    3. Stakeholders
    4. Organizational Influence on Project Management
    5. Organizational Structure
      1. Functional Structure
      2. Projectized Structure
      3. Matrix Structure
        1. Strong Matrix
        2. Weak Matrix
        3. Balanced Matrix
    6. Organization Process Assets
      1. Work Performance Data
      2. Work Performance Information
      3. Work Performance Reports
    7. Organisational Systems
    8. Organisational Governance Frame Works:
    9. Management Elements
    10. Role of the Project Manager
    11. Project Manager’s Sphere of Influence
      1. Project Manager’s Influence on Project
        1. Political Awareness
        2. Cultural Awareness
      2. Project Manager’s Influence on the Organisation
        1. Negotiations
      3. Project Manager’s Influence on the Industry
      4. Project Manager’s Influence on the Profession
      5. Project Manager’s Influence Across Disciplines
    12. Project Manager Competencies
      1. Technical Project Management
      2. Leadership
    13. Powers of A Project Manager
    14. Leadership Styles
      1. Summary
      2. Chapter 2 Questions and Answers
      3. Answer Sheet for Chapter 2 Questions
      4. Answers for Chapter 2 Questions
      5. Explanations for Chapter 2 Answer
      6. Key Terms
  12. Chapter 3: Project Integration Management
    1. Project management processes
      1. Process group interactions
      2. Initiation
      3. Planning
      4. Executing
      5. Monitoring and Controlling
      6. Closing
    2. Process Group interactions
    3. Project Integration Management (1/2)
    4. Project Integration Management (2/2)
      1. Develop Project Management Plan
      2. Inputs
      3. Project Management Plan
        1. Work Authorization System
        2. Expert Judgment
      4. Direct and Manage Project Work
      5. Inputs of Direct and Manage Project Work
        1. Approved Corrective Actions
        2. Approved Preventive Actions
        3. Approved Change Request
        4. Approved Defect Repair
        5. Validated Defect Repair
      6. Tools and Techniques of Direct and Manage Project Work
        1. Project Management Information Systems
        2. Deliverables
      7. Outputs of Direct and Manage Project Work
        1. Work Performance Data
      8. Monitor Project Knowledge
      9. Inputs for Manage Project Knowledge
        1. Project Management Plan
        2. Project Documents
      10. Tools and Techniques of Manage Project Knowledge
        1. Expert Judgment
        2. Interpersonal and Team Skills
      11. Outputs of Manage Project Knowledge
        1. Lessons Learned Register
        2. Project Management Plan Update
        3. Organization Process Assets Update
      12. Monitor and Control Project Work
        1. Project Management Plan:
        2. Performance Reports
        3. Output:
        4. Perform Integrated Change Control
        5. Perform Integrated Change Control – Outputs
      13. Close Project or Phase
      14. Procedures to Perform Closure Activities
        1. Inputs
        2. Tools and Techniques
        3. Outputs
        4. Summary
        5. Answers to Exercise Questions
        6. Chapter 3 Questions and Answers
        7. Answer Sheet for Chapter 3 Questions
        8. Explanations for Chapter 3 Answers
        9. Key Terms
      15. Unification (1/2)
      16. Unification (2/2)
      17. Develop Project Charter (1/2)
      18. Develop Project Charter (2/2)
        1. Project Charter
      19. Inputs (1/2)
      20. Inputs (2/2)
        1. Business case:
        2. Enterprise environmental factors (EE Factors):
        3. Organizational process assets (OPA):
      21. Project Assumptions and Constraints (1/2)
      22. Project Assumptions and Constraints (2/2)
      23. Stakeholders and Their Characteristics
  13. Chapter 4: Project Scope Management
    1. Introduction
      1. Why Do Projects Fail?
      2. Challenges in Collecting Project Requirements
      3. Types of Scope
    2. Plan Scope Management Process
      1. Tools and Techniques
        1. Expert Judgment
        2. Data Analysis
        3. Meetings
      2. Outputs
        1. Scope Management Plan
        2. Requirements Management Plan
      3. The Collect Requirements Process
      4. Inputs
        1. Project charter
        2. Project Documents
        3. Business Documents
        4. Agreements
        5. Enterprise Environmental Factors
          1. Organizational process assets
      5. Tools and Techniques
        1. Expert Judgment
        2. Data Gathering Techniques
        3. Types of Focus Groups
      6. Facilitated Workshops
      7. Prototypes
        1. Types of Prototypes
      8. Advantages of Prototyping
      9. Steps of Prototype Creation
      10. Decision Making
        1. Group Decision Making Styles
      11. Observing
      12. Group Creativity Techniques
      13. Delphi Technique
      14. Brainstorming
      15. Idea/Mind Mapping Technique
      16. Which Technique to Apply for Collecting Requirements?
      17. Output of the Collect Requirements Process
        1. Requirements documentation
        2. Requirements Traceability Matrix
      18. Inputs
        1. Project charter
        2. Project Management Plan
    3. Define Scope Process
      1. Tools and Techniques
        1. Product Analysis
        2. Product Breakdown Structure
        3. Systems Analysis
        4. Systems Engineering
        5. Value Engineering
        6. Value Analysis
      2. Data Analysis (Alternative Analysis)
      3. Interpersonal and team skills (Facilitation)
      4. Define Scope Analysis – Outputs
        1. Project Scope Statement
        2. Project Documents Update
      5. Inputs
        1. Scope Management Plan
        2. Project Charter
        3. Project Documentation
        4. Organization Process Assets
        5. Enterprise Environmental Factors
    4. Create Wbs Process
      1. Different forms of WBS
      2. The Work Package and WBS Identifiers
      3. WBS Dictionary
      4. WBS Rules
      5. Inputs of Create WBS
        1. Scope Management Plan
        2. Project Documents
        3. Organizational Process Assets
      6. Tools and Techniques of Create WBS
        1. Expert Judgment
        2. Decomposition
      7. Outputs: Scope Baseline
        1. Project Documents Update
      8. Benefits of a WBS
    5. The Validate Scope Process
      1. Inputs of Validate Scope Process
        1. Project Management Plan
        2. Project Documents
        3. Verified Deliverables
        4. Work Performance Data
      2. Tools and Techniques of Validate Scope Process
        1. Inspection
        2. Decision Making
      3. Outputs
        1. Work Performance Information
        2. Change Requests
        3. Project Document Updates
    6. The Control Scope Process
      1. Inputs
        1. Project Documents
        2. Work Performance Data
        3. Organization Process Asset
      2. Scope Creep
      3. Tools and Techniques of Control Scope
      4. Output of Control Scope Process
        1. Change Request
        2. Project Management Plan Updates
        3. Project Document Updates
      5. The Change Request Form (1/3)
      6. The Change Request Form (2/3)
      7. The Change Request Form (3/3)
        1. Summary
        2. Answers to Exercise Questions
        3. Chapter 4 Questions and Answers
        4. Answer Sheet for Chapter 4 Questions
        5. Explanations for Chapter 4 Answers
        6. Key Terms
  14. Chapter 5: Project Schedule Management
    1. Introduction
    2. Plan Schedule Management Process
      1. Tools and Techniques
        1. Expert Judgment
        2. Meetings
        3. Data Analysis
      2. Output
      3. Inputs
      4. Project Management Plan
    3. The Define Activities Process
      1. Inputs
        1. Project Management Plan
        2. Enterprise Environmental Factors
        3. Organization Process Assets
      2. Tools and Techniques
        1. Expert Judgment
        2. Decomposition
        3. Rolling Wave Planning
        4. Meetings
      3. Outputs
        1. The Activity List
        2. Activity Attributes
        3. Level of Effort
        4. Apportioned Effort
        5. Discrete Effort
        6. Milestone Lists
        7. Change Requests
        8. Project Management Plan Update
    4. The Sequence Activities Process
      1. Tools and Techniques
        1. Dependency Description
        2. The Precedence Diagramming Method
        3. Logical Relationships
      2. Leads and Lags
        1. Project Management Information System (PMIS)
      3. Outputs
        1. Project Schedule Network Diagram
      4. Inputs
      5. Project Management Plan
      6. Project Documents
      7. Enterprise Environmental Factors
      8. Organization Process Assets
    5. The Estimate Activity Duration Process
      1. Tools
        1. Expert Judgment
        2. Analogous Estimating
        3. Parametric Estimating
        4. Heuristics
        5. Three Point Estimation—PERT
      2. Graphical Evaluation and Review Technique
        1. Data Analysis
        2. Decision-Making
        3. Meetings
      3. Outputs
        1. Duration Estimates
        2. Basis of Estimates
        3. Project Document Updates
        4. The Role of a Project Manager in Estimation
      4. Inputs
        1. Project Management Plan
        2. Project Documents
        3. Enterprise Environmental Factors
        4. Organization Process Assets
    6. The Develop Schedule Process
      1. Outputs
        1. Schedule Network Analysis
        2. Definition of Float/Slack
        3. Critical Path Method
        4. Data Analysis Techniques (What–If Scenario Analysis)
        5. Path Convergence
        6. Path Divergence
      2. Schedule Optimization
        1. Crashing
        2. Fast tracking
        3. Resource Leveling
        4. Critical Chain Method
        5. Near Critical Path
        6. Agile Release Planning
      3. Outputs
        1. Project Schedule
        2. Schedule Baseline
        3. Schedule Data
        4. Project Calendar
        5. Project Document Updates
        6. Project Management Plan Updates
      4. Inputs
      5. Project Management Plan
      6. Project Documents
        1. Basis of estimates
      7. Agreements
      8. Organization Process Assets
    7. The Control Schedule Process
      1. Outputs
        1. Work Performance Information
        2. Schedule Forecasts
        3. Change Requests
        4. Project Management Plan Updates
        5. Project Document updates
        6. Summary
        7. Answers to Exercise Questions
        8. Chapter 5 Questions and Answers
        9. Answer Sheet for Chapter 5 Questions
        10. Explanations for Chapter 5 Answers
        11. Key Terms
      2. Inputs
        1. Project Management Plan
        2. Project Documents
        3. Work Performance Data
        4. Organization Process Assets
      3. Tools and Techniques
        1. Data Analysis
        2. Project Management Information System
        3. Resource Optimization Technique
  15. Chapter 6: Project Cost Management
    1. Introduction
    2. Plan Cost Management
      1. Inputs
        1. Project Management Plan
        2. Project Charter
        3. Enterprise Environmental Factors
        4. Organizational Process Assets
      2. Tools and Techniques
        1. Expert Judgment
        2. Meetings
        3. Data Analysis
      3. Outputs
        1. Cost Management Plan
    3. The Estimate Cost Process
      1. Inputs of the Estimate Cost Process
        1. Project Management Plan
        2. Project Documents
      2. Tools and Techniques of the Estimate Cost Process
        1. Expert Judgment
        2. Analogous Estimating
        3. Parametric Estimating
        4. Bottom–Up Estimating
        5. Three Point Estimates
        6. Data Analysis
        7. Project Management Information System
        8. Decision Making
      3. Types of Cost Estimates
        1. Order of Magnitude Estimate
        2. The Budget Estimate
        3. The Definitive Estimate
        4. Types of Cost Estimates
      4. The Output of Estimate Cost Process Cost Estimate
        1. Basis of Costs
          1. Project Document Updates
        2. Problems in Accurate Estimation of Costs
    4. The Determine Budget Process
      1. Inputs of the Determine Budget Process
        1. Project Management Plan
        2. Project Documents
        3. Business Documents
      2. Tools and Techniques of the Determine Budget Process
        1. Cost Aggregation
        2. Data Analysis (Reserve Analysis)
        3. Funding Limit Reconciliation
        4. Expert Judgement
        5. Historical Information Review
        6. Financing
      3. Output of the Determine Budget Process
        1. Cost Baseline
        2. Project Funding Requirements
        3. S-Curve
        4. Project Document Updates
    5. The Control Cost Process
      1. Inputs of the Control Cost Process
        1. Project Management Plan
        2. Cost Baseline and Project Funding Requirement
        3. Organizational Process Assets
      2. Tools and Techniques of the Control Cost Process
        1. Forecasting
        2. Earned Value
      3. Output of the Control Cost Process
        1. Measuring Progress of Individual Tasks
        2. Measuring Rule for Progress of Individual Tasks
        3. Work Performance Information
        4. Budget Forecasts
        5. Change Requests
        6. Project Management Plan Updates
        7. Project Document Updates
          1. Discussion Points
          2. Summary
          3. Answers to Exercise Questions
          4. Chapter 6 Questions and Answers
          5. Answer Sheet for Chapter 6 Questions
          6. Explanations for Chapter 6 Answers
          7. Key Terms
      4. Establishing Control Accounts
  16. Chapter 7: Quality Management
    1. Introduction
      1. Quality Versus Grade
      2. Precision Versus Accuracy
    2. Quality Policy
    3. Costs of Quality
      1. Costs of conformance
      2. Costs of nonconformance
    4. The Plan Quality Management Process
      1. Inputs
        1. Project Charter
        2. Project Management Plan
        3. Project documents
        4. Enterprise Environmental Factors
        5. Organizational Process Assets:
      2. Tools and Techniques of the Plan Quality Management process
        1. Expert Judgment
        2. Data Gathering
        3. Interviews
        4. Data Analysis (Cost–Benefit Analysis)
        5. Decision Making (Multi criteria Decision making Analysis)
        6. Data Representation
        7. Test and inspection Planning
        8. Meetings
        9. Design of Experiments
      3. Additional Planning Tools
        1. Brainstorming
        2. Affinity Diagrams
        3. Force Field Analysis
      4. Outputs of the Plan Quality Management process
        1. The Quality Management Plan
        2. Checklists
        3. A Process Improvement Plan
        4. Performance Metrics
        5. Project Management Plan Update
        6. Project Document Update
    5. Manage Quality Process
      1. Inputs
        1. Project Management Plan
        2. Project documents
        3. Organization Process Assets
      2. Tools and Techniques
        1. Quality Audits
        2. Data Analysis (Process Analysis)
      3. Data Analysis (Process Analysis)
        1. Data Representation
        2. Affinity Diagrams
        3. Process Decision Program Chart (PDPC)
        4. Inter-relationship Diagram
        5. Tree Diagram
        6. Matrix Diagram
        7. Design for X
        8. Problem solving
        9. Quality improvement methods
      4. Outputs
        1. Quality Reports
        2. Tests and Evaluation Documents
        3. Change request
        4. Project management Plan updates
        5. Project Documents Update
    6. The Control Quality process
      1. Inputs:
        1. Project Management Plan:
        2. Project Documents
        3. Quality Metrics
        4. Test and evaluation documents
        5. Approved Change request
        6. Deliverables
        7. Work Performance data
        8. Organizational Process Assets
        9. Enterprise Environmental Factors
      2. Tools and Techniques
        1. Data Gathering
        2. Data Analysis
        3. Inspection
        4. Testing/Product Evaluations
        5. Data Representation
        6. Meetings
      3. Cause-and-Effect Diagrams
        1. Pareto Charts
      4. Pareto Charts
      5. Histograms
      6. Run Charts
      7. Control Charts
      8. Statistical Sampling
      9. Output of Control Quality Process
        1. Verified Deliverables
        2. Quality Control Measurements
        3. Work Performance Information
        4. Change requests
        5. Project Management Plan updates
        6. Project documents updates
      10. OPA Update
        1. Summary
        2. Chapter 7 Questions and Answers
        3. Answer Sheet for Chapter 7 Questions
        4. Explanations for Chapter 7 Answers
        5. Key Terms
  17. Chapter 8: Project Risk Management
    1. Introduction
    2. The Plan Risk Management Process
      1. Tools and Techniques of the Plan Risk Management Process
        1. Analytical Techniques
        2. Expert Judgment
      2. Output of the Plan Risk Management Process
      3. Inputs of the Plan Risk Management Process
        1. Enterprise Environmental Factors
        2. Organizational Process Assets
    3. The Identify Risks Process
      1. Risks Identification Types
      2. Inputs
        1. Project Management Plan
        2. Project Documents
        3. Agreements
        4. Procurement Documentation
        5. Enterprise Environmental Factors
        6. Organizational Process Assets
      3. Tools and Techniques of the Identify Risks Process
        1. Expert Judgment
      4. Data Gathering
        1. Brainstorming
        2. Delphi Technique
        3. Checklist Analysis
        4. Data Analysis
        5. Diagramming Techniques
        6. SWOT Analysis
        7. Interpersonal and Team Skills
        8. Prompt List
        9. Meetings
      5. Outputs of the Identify Risks Process
        1. Risks Report
        2. Project Documents Update
    4. The Perform Qualitative Risk Analysis process
      1. Inputs of the Perform Qualitative Risk Analysis Process
        1. Project Management Plan
        2. Project Documents
        3. Enterprise Environmental Factors
        4. Organizational Process Assets
      2. Tools and Techniques of the Perform Qualitative Risk Analysis Process
        1. Risk Probability and Impact Assessment
        2. Probability and Impact Matrix
        3. Risk Data Quality Assessment
        4. Risk Urgency Assessment
        5. Risk Categorization
        6. Expert Judgment
        7. Data Gathering (Interviews)
        8. Interpersonal and Team skills
        9. Meetings
        10. Various Risk Parameters
      3. Output of the Perform Qualitative Risk Analysis Process
        1. Project Documents Updates
    5. The Perform Quantitative Risk Analysis process
      1. Inputs of the Perform Quantitative Risk Analysis Process
        1. Project Management Plan
      2. Tools and Techniques of the Perform Quantitative Risk Analysis Process
        1. Data Gathering and Representation Techniques
        2. Probability Distributions
        3. Decision Trees
      3. Quantitative Risk Analysis and Modeling Techniques
        1. Sensitivity Analysis
        2. Expected Monitory Value Analysis
        3. Modeling and Simulation
      4. The Output of the Perform Quantitative Risk Analysis Process: Updated Risk Registers
        1. Project Document Updates
    6. The Plan Risk Responses Process
      1. Inputs of the Plan Risk Response Process
        1. Project Management Plan
        2. Project Documents
        3. Enterprise Environmental Factors
        4. Organizational Process Assets
      2. Tools and Techniques of the Plan Risk Response Process
        1. Strategies to Counter Negative Risks (Threats)
        2. Strategies to Exploit Opportunities (Positive Risks)
        3. Strategies for Both Threats and Opportunities
        4. Strategies of Overall Project Risk
        5. Expert Judgment
        6. Data Gathering (Interviews)
        7. Interpersonal and Team skills
        8. Data Analysis
        9. Decision Making
      3. Output of the Plan Risk Response Process
        1. Change Requests
        2. Project Management Plan Updates
        3. Project Documents Update
    7. Implement Risk Responses
      1. Tools and Techniques of Implement Risks Responses
        1. Expert Judgment
        2. Interpersonal and Team skills
        3. Project Management Information System
      2. Outputs of Implement Risks Responses
        1. Change Requests
        2. Project Documents Update
      3. Implement Risk Responses—Input
        1. Project Management Plan
        2. Project Documents
    8. The Monitor Risks Process
      1. Inputs of the Monitor Risks Process
        1. Project Management Plan
        2. Project Documents
        3. Work Performance Data
        4. Work Performance Reports
      2. Tools and Techniques of the Monitor Risks Process
      3. Outputs of the Monitor Risks Process (1/3)
      4. Outputs of the Monitor Risks Process (2/3)
      5. Outputs of the Monitor Risks Process (3/3)
        1. Work Performance Information
        2. Change Requests
        3. Project Management Plan Updates
        4. Project Document Updates
        5. Organizational Process Assets Update
        6. Answers to Exercise Questions
        7. Summary
        8. Chapter 8 Questions and Answers
        9. Answer Sheet for Chapter 8 Questions
        10. Explanations for Chapter 8 Answers
        11. Key Terms
  18. Chapter 9: Project Communication Management
    1. Introduction
      1. The Dimensions of Communication
      2. The Forms of Communication
      3. The Process of Communication
      4. Encoding the Message
    2. The Plan Communications Management Process
      1. Input of the Plan Communication Management Process
        1. Project Charter
        2. Project Management Plan
        3. Project Documents
        4. Enterprise Environmental Factors
        5. Organizational Process Assets
      2. Tools and Techniques of the Plan Communications Management Process
        1. Expert Judgement
        2. Communications Requirements Analysis
        3. Communication Technologies
        4. Communication Methods
        5. Communication Model
        6. Interpersonal Team Skills
        7. Data Representation
        8. Meetings
      3. Output of the Plan Communications Management Process
    3. The Manage Communication Process
      1. Inputs of the Manage Communication Process
        1. Project Management Plan
        2. Project Documents
        3. Work Performance Reports
        4. Work Performance Report Can be Presented as
        5. Organizational Process Assets
        6. Enterprise Environmental Factors
      2. Tools and Techniques of the Manage Communication Process
        1. Communication Technology
        2. Communication Methods
        3. Communication Skill
        4. Project Management Information System
        5. Project Reporting
        6. Interpersonal (or) Team Skills
        7. Meetings
      3. Outputs of the Manage Communication Process
        1. Project Communications
        2. Project Management Plan Update & Project Document Update
        3. Organizational Process Asset Updates
    4. The Monitor Communication
      1. Inputs of the Monitor Process
        1. Project Management Plan
        2. Project Documents
        3. Work Performance Data
        4. Enterprise Environmental Factors
        5. Organizational Process Assets
        6. Tools and Techniques of the Monitor Communications Process
          1. Judgemental Methods
          2. Expert Judgments
          3. Project Management Information System
          4. Data Representation
          5. Interpersonal (or) Team Skills
          6. Meetings
      2. Output of the Monitor Communication Process (1/3)
      3. Output of the Monitor Communication Process (2/3)
      4. Output of the Monitor Communication Process (3/3)
        1. Work Performance Information
        2. Work Performance Reports
        3. Common Formats for Performance Reports
        4. Summary
        5. Chapter 9 Questions and Answers
        6. Answer Sheet for Chapter 9 Questions
        7. Explanations for Chapter 9 Answers
        8. Key Terms
  19. Chapter 10: Project Resource Management
    1. Introduction
    2. Plan Resource Management Process
      1. Inputs of Plan Resource Management Process
        1. Project Charter
        2. Project Management Plan
        3. Project Documents
        4. Enterprise Environmental Factors
        5. Organization Process Assets
        6. Tools and Techniques of the Plan Resource Management Process
          1. Organization Charts and Position Descriptions
          2. Networking
          3. Meetings
          4. Expert Judgement
          5. Organizational Theories
      2. Output of the Plan Resource Management Process
        1. Resource Management
        2. Training
        3. Team Development
        4. Resource Control
        5. Recognition Plan
        6. Team Charter
        7. Project Documents Update
    3. Estimate Activity Resources
      1. Inputs for Estimate Activity Resources Process
        1. Project Management Plan
        2. Project Documents
      2. Tools and Techniques of Estimate Activity Resources Process
        1. Expert Judgment
        2. Bottom–Up Estimating
        3. Analogous Estimating
        4. Parametric Estimating
        5. Data Analysis
        6. Project Management Information System
        7. Meetings
      3. Outputs of Estimate Activity Resources Process
        1. Activity Resource Requirements
        2. Basis of Estimates
        3. Resource Breakdown Structure
        4. Project Document Updates
    4. Acquire Resources Process
      1. Inputs of the Acquire Resources Process
        1. Project Management Plan
        2. Project Documents
        3. Enterprise Environmental Factors
        4. Organization Process Assets
      2. Tools and Techniques of the Acquire Resources
        1. Virtual Teams
      3. Outputs of the Acquire Resources
        1. Physical Resource Assignments
        2. Project Team Assignments
        3. Resource Calendars
        4. Change Requests
        5. Project Management Plan Update
        6. Project Documents Update
        7. Enterprise Environmental Factors Update
    5. Develop Team Process
      1. Tools and Techniques of the Develop Team Process
        1. The Five Phases of Team Building
        2. Interpersonal Skills
        3. Ground Rules
        4. Personnel Assessment Tools (Appraisal tools)
        5. Co-Location
        6. Virtual Teams
        7. Communication Technology
        8. Rewards and Recognition
        9. Training
        10. Individual and Team Assessments
        11. Meetings
      2. Output of the Develop Team Process: Team Performance Assessment
        1. Change Requests
        2. Other Outputs
      3. Inputs of the Develop Team Process
        1. Enterprise Environmental Factors
        2. Organization Process Assets
    6. The Manage Team Process
      1. Tools Used in the Manage Team Process: Power
        1. Conflict Management
        2. Emotional Intelligence
        3. Influencing
        4. Leadership
        5. Project Management Information System
      2. Outputs of Manage Team Process
        1. Change Requests
        2. Project Management Plan Updates
        3. Project Documents Updates
        4. Enterprise Environmental Factors Update
      3. Inputs of Manage Team Process
        1. Project Management Plan
        2. Projects Documents
        3. Work Performance Reports
        4. Team Performance Assessments
        5. Enterprise Environmental Factors
        6. Organizational Process Assets
    7. The Control Resources Process
      1. Inputs of the Control Resources Process
        1. Project Management Plan
        2. Projects Documents
        3. Work Performance Data
        4. Agreements
        5. Organizational Process Assets
      2. Tools and Techniques of Control Resources process
        1. Data Analysis
        2. Problem Solving
        3. Interpersonal and Team skills
        4. Project Management Information System
      3. Outputs of Control Resources
        1. Work Performance Information
        2. Change Requests
        3. Project Management Plan Updates
        4. Summary
        5. Chapter 10 Questions and Answers
        6. Answer Sheet for Chapter 10 Questions
        7. Explanations for Chapter 10 Answers
        8. Key Terms
      4. Some Important Concepts on Resource management
        1. Perquisites (Perks)
        2. Arbitration
        3. Fringe Benefits
        4. Halo Effect
        5. Expectancy Theory
        6. McGregor’s Theory of X and Y
  20. Chapter 11: Project Procurement Management
    1. Introduction
      1. Contracts
      2. The Project Procurement Life Cycle
    2. The Plan Procurement Management Process
      1. Inputs of the Plan Procurement Management Process
        1. Project Charter
        2. Business Documents
        3. Project Management Plan
        4. Project Documents
        5. Enterprise Environmental Factors
        6. Organization Process Assets
      2. Tools and Techniques of the Plan Procurement Management Process
        1. Make or Buy Analysis
        2. Contract Types
        3. Expert Judgment
        4. Data Gathering (Market Research)
        5. Meetings
        6. Source Selection Analysis
      3. The Outputs of the Plan Procurement Management Process
        1. Procurement Management Plan
        2. Procurement Strategy
        3. Make or Buy Decisions
        4. Contract Statement of Work
        5. Procurement Documents
        6. Request for Quotation
        7. Request for Proposal
        8. Request for Information
        9. Source Selection Criteria
    3. The Conduct Procurements Process
      1. The Tools and Techniques of the Conduct Procurements Process
        1. Advertising
        2. Bidder Conference
        3. Proposal Evaluation Techniques
        4. Procurement Negotiation
        5. Expert Judgment
      2. The Outputs of the Conduct Procurements Process
        1. Selected Sellers
        2. Agreement
        3. Resource Calendar
        4. Change Requests
        5. Organization Process Assets Updates
        6. Project Management Plan Updates
        7. Project Documents Updates
      3. Inputs of the Conduct Procurements Process
        1. Seller Proposals
        2. Project Management Plan
        3. Project Documents
        4. Procurement Documentation
    4. The Control Procurements Process
      1. The Tools and Techniques of the Control Procurements Process
        1. Contract Change Control System
        2. Third-Party Inspections and Audits
        3. Payment System
        4. Claims Administration
        5. Records Management System
      2. Outputs of the Control Procurements Process
        1. Summary
        2. Answers to Exercise Questions
        3. Chapter 11 Questions and Answers
        4. Answer Sheet for Chapter 11 Questions
        5. Explanations for Chapter 11 Answers
        6. Key Terms
      3. Project Management Plan
      4. Project Documents
      5. Agreements
      6. Procurement Documentation
      7. Organizational Process Asset
  21. Chapter 12: Project Stakeholders Management
    1. Stakeholders and Their Characteristics
      1. Identify Stakeholders
      2. Inputs for Identify Stakeholders Process
        1. Project Charter
        2. Business Documents
        3. Project Management Plan
        4. Project Documents
        5. Enterprise Environmental Factors
      3. Step 1
      4. Tools and Techniques to Identify Stakeholders
        1. Expert Judgment
        2. Data Analysis
        3. Meetings (Profile Analysis Meetings)
      5. Step 2
        1. Stakeholder Register
      6. Step 3
      7. Other Outputs of Identify Stakeholders Process
        1. Change Requests
        2. Project Management Plan Update
        3. Project Documents Update
    2. Plan Stakeholder Engagement
      1. Inputs to the Plan Stakeholder Engagement Process
        1. Project Management Plan
        2. Project Charter
        3. Project Documents
        4. Stakeholder Register
        5. Enterprise Environmental Factors
        6. Organizational Process Assets
      2. Tools and Techniques of the Plan Stakeholder Engagement Process
        1. Expert Judgment
        2. Meetings
        3. Stakeholder Analysis
        4. Stakeholder Classification Model
        5. Data Gathering (Benchmarking)
        6. Decision Making (Prioritization/Ranking)
        7. Data Representation
      3. Output of the Plan Stakeholder Engagement Process
        1. Stakeholder Engagement Plan
    3. Manage Stakeholder Engagement
      1. Tools and Techniques of the Manage Stakeholder Engagement Process
        1. Expert Judgment
        2. Communication Skills
        3. Communication Methods
        4. Interpersonal and Team Skills
        5. Management Skills
        6. Ground Rules
        7. Meetings
      2. Outputs of the Manage Stakeholder Engagement Process
        1. Issue Log
        2. Change Request, Project Management Plan and Project Document Update
      3. Inputs of the Manage Stakeholder Engagement Process
        1. Stakeholder Engagement Plan
        2. Communication Management Plan
        3. Change Log
        4. Organizational Process Assets
    4. Control Stakeholder Engagement
      1. Inputs of the Monitor Stakeholder Engagement Process
        1. Project Management Plan
        2. Project Documents
        3. Work Performance Data
        4. Project Documents
      2. Tools and Techniques of the Monitor Stakeholder Engagement Process (1/3)
      3. Tools and Techniques of the Monitor Stakeholder Engagement Process (2/3)
      4. Tools and Techniques of the Monitor Stakeholder Engagement Process (3/3)
        1. Expert Judgment
        2. Meetings
        3. Report Systems
        4. Data Analysis
        5. Decision Making
        6. Communication Skills
        7. Interpersonal and Team Skills
        8. Outputs of the Monitor Stakeholder Engagement Process
          1. Work Performance Information
          2. Change Request, Project Management Plan Update and Project Document Update
          3. Organization Process Assets Updates
          4. Summary
          5. Chapter 12 Questions and Answers
          6. Answer Sheet for Chapter 12 Questions
          7. Explanations for Chapter 12 Answers
          8. Key Terms
  22. Chapter 13: Considerations for Agile-adaptive Environments
    1. Introduction
      1. Limitations of Traditional Project Execution Methodologies
      2. How Do Agile Methodologies Overcome the Limitations of Traditional Project Execution?
        1. Agility
        2. Definition of Agile
    2. Various Characteristics of Agile Projects Adaptability In Agile Projects
      1. Adaptability in Agile Projects
      2. Visibility in Agile Projects
      3. Delivery of Value in Agile Projects
      4. Risks in Agile Projects
    3. Agile Manifesto
      1. Twelve Principles behind Agile Manifesto
      2. Benefits of Using Agile Methodologies
    4. Generic Agile Project Life Cycle
    5. Agile-Related Concepts
      1. Minimal Marketable Future (MMF)
        1. Agile Triangle
        2. Customer Involvement
        3. Refactoring
        4. Servant Leader
        5. Spike
        6. Technical Debt
        7. Pair Programming
    6. Epics, Features, User Stories
    7. Communications Management: Consideration for Agile In Adaptive Environment Daily Stand-Up Meeting (Daily Scrum Meeting)
      1. Daily Stand-up Meeting (Daily Scrum Meeting)
      2. Information Radiators
      3. Burn Charts
      4. Retrospection
      5. Osmotic Communication
    8. Scope Management: Considerations for Agile In Adaptive Environment
    9. Schedule Management: Considerations for Agile In Adaptive Environment
    10. Cost Management: Considerations for Agile In Adaptive Environment
    11. Quality Management: Considerations for Agile In Adaptive Environment
    12. Resource Management: Considerations for Agile In Adaptive Environment
    13. Risk Management: Considerations for Agile In Adaptive Environment
      1. Risk Burn-down Graphs
    14. Procurement Management: Considerations for Agile In Adaptive Environment
    15. Stakeholder Management: Considerations for Agile In Adaptive Environment
      1. Summary
  23. Chapter 14: Professional Responsibilities of a PMP
    1. Introduction
    2. Professional Responsibilities
      1. The PMP Code of Professional Conduct
      2. Business Ethics
      3. Cultural Competence
      4. General Guidelines for Maintaining Professional Responsibility
        1. Summary
        2. Chapter 14 Questions and Answers
        3. Answer Sheet for Chapter 14 Questions
        4. Answers for Chapter 14 Questions
        5. Explanations for Chapter 14 Answers
        6. Key Terms
  24. Key Points (1/4)
  25. Key Points (2/4)
  26. Key Points (3/4)
  27. Key Points (4/4)
  28. Index (1/2)
  29. Index (2/2)

Product information

  • Title: PMP® Certification: Excel with Ease, 3rd Edition by Pearson
  • Author(s): Subramanian Chandramouli
  • Release date: December 2018
  • Publisher(s): Pearson India
  • ISBN: 9789353066802