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PMP® Training Kit

PMP® Training Kit

by Sean Whitaker
Publisher: Microsoft Press
Release Date: July 2013
ISBN: 9780735669857
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Book Description

Your 2-in-1 Self-Paced Training Kit:

Ace your preparation for the skills measured by the updated PMP Exam, aligned with the Guide to the Project Management Body of Knowledge (PMBOK Guide), Fifth Edition. Work at your own pace through a series of lessons and reviews that fully cover each exam task. Then, reinforce what you’ve learned by applying your knowledge to real-world case scenarios and practice exercises. This guide is designed to help make the most of your study time.

Maximize your performance on the exam by mastering these tasks:

  • Initiating the project

  • Planning the project

  • Executing the project

  • Monitoring and controlling the project

  • Closing the project

    • Practice Tests

    Assess your skills with practice tests on CD. You can work through hundreds of questions using multiple testing modes to meet your specific learning needs. You get detailed explanations for right and wrong answers—including a customized learning path that describes how and where to focus your studies.

    For customers who purchase an ebook version of this title, instructions for downloading the CD files can be found in the ebook.

    Table of Contents

    1. Special Upgrade Offer
    2. A Note Regarding Supplemental Files
    3. Introduction
      1. Using the companion CD
        1. How to install the practice tests
        2. How to use the practice tests
        3. How to uninstall the practice tests
      2. Acknowledgments
      3. Support & feedback
        1. Errata
        2. We want to hear from you
        3. Stay in touch
    4. Preparing for the exam
    5. 1. Understanding foundational concepts of project management
      1. The purpose of the PMBOK® Guide
      2. What is a project, a program, and a portfolio?
      3. What is project management?
      4. Project management, operations management, and organizational strategy
      5. Organizational influences on project management
      6. The project life cycle
      7. Exercises
        1. Chapter summary
      8. Chapter review
      9. Answers
        1. Exercises
        2. Chapter review
    6. 2. Integration management
      1. What is project integration management?
      2. Develop Project Charter
        1. Inputs
          1. Project statement of work
          2. Business case
          3. Agreements
          4. Enterprise environmental factors
          5. Organizational process assets
        2. Tools and techniques
          1. Expert judgment
          2. Facilitation techniques
        3. Outputs
          1. Project charter
      3. Develop Project Management Plan
        1. Inputs
          1. Project charter
          2. Outputs from other processes
          3. Enterprise environmental factors
          4. Organizational process assets
        2. Tools and techniques
          1. Expert judgment
          2. Facilitation techniques
        3. Outputs
          1. Project management plan
      4. Direct and Manage Project Work
        1. Inputs
          1. Project management plan
          2. Approved change requests
          3. Enterprise environmental factors
          4. Organizational process assets
        2. Tools and techniques
          1. Expert judgment
          2. Project management information system
          3. Meetings
        3. Outputs
          1. Deliverables
          2. Work performance data
          3. Change requests
          4. Project management plan updates
          5. Project documents updates
      5. Monitor and Control Project Work
        1. Inputs
          1. Project management plan
          2. Schedule forecasts
          3. Cost forecasts
          4. Validated changes
          5. Work performance information
          6. Enterprise environmental factors
          7. Organizational process assets
        2. Tools and techniques
          1. Expert judgment
          2. Analytical techniques
          3. Project management information system
          4. Meetings
        3. Outputs
          1. Change requests
          2. Work performance reports
          3. Project management plan updates
          4. Project documents updates
      6. Perform Integrated Change Control
        1. Inputs
          1. Project management plan
          2. Work performance reports
          3. Change requests
          4. Enterprise environmental factors
          5. Organizational process assets
        2. Tools and techniques
          1. Expert judgment
          2. Meetings
          3. Change control tools
        3. Outputs
          1. Approved change requests
          2. Change log
          3. Project management plan updates
          4. Project documents updates
      7. Close Project or Phase
        1. Inputs
          1. Project management plan
          2. Accepted deliverables
          3. Organizational process assets
        2. Tools and techniques
          1. Expert judgment
          2. Analytical techniques
          3. Meetings
        3. Outputs
          1. Final product, service, or result transition
          2. Organizational process assets updates
      8. Exercises
      9. Chapter summary
      10. Chapter review
      11. Answers
        1. Exercises
        2. Chapter review
    7. 3. Scope management
      1. What is project scope management?
      2. Plan Scope Management
        1. Inputs
          1. Project management plan
          2. Project charter
          3. Enterprise environmental factors
          4. Organizational process assets
        2. Tools and techniques
          1. Expert judgment
          2. Meetings
        3. Outputs
          1. Scope management plan
          2. Requirements management plan
      3. Collect requirements
        1. Inputs
          1. Scope management plan
          2. Requirements management plan
          3. Stakeholder management plan
          4. Project charter
          5. Stakeholder register
        2. Tools and techniques
          1. Interviews
          2. Focus groups
          3. Facilitated workshops
          4. Group creativity techniques
          5. Group decision-making techniques
          6. Questionnaires and surveys
          7. Observations
          8. Prototypes
          9. Benchmarking
          10. Context diagrams
          11. Document analysis
        3. Outputs
          1. Requirements documentation
          2. Requirements traceability matrix
      4. Define scope
        1. Inputs
          1. Scope management plan
          2. Project charter
          3. Requirements documentation
          4. Organizational process assets
        2. Tools and techniques
          1. Expert judgment
          2. Product analysis
          3. Alternatives generation
          4. Facilitated workshops
        3. Outputs
          1. Project scope statement
          2. Project documents updates
      5. Create WBS
        1. Inputs
          1. Scope management plan
          2. Project scope statement
          3. Requirements documentation
          4. Enterprise environmental factors
          5. Organizational process assets
        2. Tools and techniques
          1. Decomposition
          2. Expert judgment
        3. Outputs
          1. Scope baseline
          2. Project document updates
      6. Validate scope
        1. Inputs
          1. Project management plan
          2. Requirements documentation
          3. Requirements traceability matrix
          4. Verified deliverables
          5. Work performance data
        2. Tools and techniques
          1. Inspection
          2. Group decision-making techniques
        3. Outputs
          1. Accepted deliverables
          2. Change requests
          3. Work performance information
          4. Project documents updates
      7. Control scope
        1. Inputs
          1. Project management plan
          2. Requirements documentation
          3. Requirements traceability matrix
          4. Work performance data
          5. Organizational process assets
        2. Tools and techniques
          1. Variance analysis
        3. Outputs
          1. Work performance information
          2. Change requests
          3. Project management plan updates
          4. Project documents updates
          5. Organizational process assets updates
      8. Exercises
      9. Chapter summary
      10. Chapter review
      11. Answers
        1. Exercises
        2. Chapter review
    8. 4. Time management
      1. What is project time management?
      2. Plan Schedule Management
        1. Inputs
          1. Project management plan
          2. Project charter
          3. Enterprise environmental factors
          4. Organizational process assets
        2. Tools and techniques
          1. Expert judgment
          2. Analytical techniques
          3. Meetings
        3. Outputs
          1. Schedule management plan
      3. Define Activities
        1. Inputs
          1. Schedule management plan
          2. Scope baseline
          3. Enterprise environmental factors
          4. Organizational process assets
        2. Tools and techniques
          1. Decomposition
          2. Rolling wave planning
          3. Expert judgment
        3. Outputs
          1. Activity list
          2. Activity attributes
          3. Milestone list
      4. Sequence Activities
        1. Inputs
          1. Schedule management plan
          2. Activity list
          3. Activity attributes
          4. Milestone list
          5. Project scope statement
          6. Enterprise environmental factors
          7. Organizational process assets
        2. Tools and techniques
          1. Precedence diagramming method (PDM)
          2. Dependency determination
          3. Applying leads and lags
        3. Outputs
          1. Project schedule network diagrams
          2. Project documents updates
      5. Estimate Activity Resources
        1. Inputs
          1. Schedule management plan
          2. Activity list
          3. Activity attributes
          4. Resource calendars
          5. Risk register
          6. Activity cost estimates
          7. Enterprise environmental factors
          8. Organizational process assets
        2. Tools and techniques
          1. Expert judgment
          2. Alternative analysis
          3. Published estimating data
          4. Bottom-up estimating
          5. Project management software
        3. Outputs
          1. Activity resource requirements
          2. Resource breakdown structure
          3. Project documents updates
      6. Estimate Activity Durations
        1. Inputs
          1. Schedule management plan
          2. Activity list
          3. Activity attributes
          4. Activity resource requirements
          5. Resource calendars
          6. Project scope statement
          7. Risk register
          8. Resource breakdown structure
          9. Enterprise environmental factors
          10. Organizational process assets
        2. Tools and techniques
          1. Expert judgment
          2. Analogous estimating
          3. Parametric estimating
          4. Three-point estimating
          5. Group decision-making techniques
          6. Reserve analysis
        3. Outputs
          1. Activity duration estimates
          2. Project documents updates
      7. Develop Schedule
        1. Inputs
          1. Schedule management plan
          2. Activity list
          3. Activity attributes
          4. Project schedule network diagrams
          5. Activity resource requirements
          6. Resource calendars
          7. Activity durations estimates
          8. Project scope statement
          9. Risk register
          10. Project staff assignments
          11. Resource breakdown structure
          12. Enterprise environmental factors
          13. Organizational process assets
        2. Tools and techniques
          1. Schedule network analysis
          2. Critical path method
          3. Critical chain method
          4. Resource optimization techniques
          5. Modeling techniques
          6. Leads and lags
          7. Schedule compression
          8. Scheduling tool
        3. Outputs
          1. Schedule baseline
          2. Project schedule
          3. Schedule data
          4. Project calendars
          5. Project management plan updates
          6. Project documents updates
      8. Control Schedule
        1. Inputs
          1. Project management plan
          2. Project schedule
          3. Work performance data
          4. Project calendars
          5. Schedule data
          6. Organizational process assets
        2. Tools and techniques
          1. Performance reviews
          2. Project management software
          3. Resource optimization techniques
          4. Modeling techniques
          5. Leads and lags
          6. Schedule compression
          7. Scheduling tool
        3. Outputs
          1. Work performance information
          2. Schedule forecasts
          3. Change requests
          4. Project management plan updates
          5. Project documents updates
          6. Organizational process assets updates
      9. Exercises
      10. Chapter summary
      11. Chapter review
      12. Answers
        1. Exercises
        2. Chapter review
    9. 5. Cost management
      1. What is project cost management?
      2. Plan Cost Management
        1. Inputs
          1. Project management plan
          2. Project charter
          3. Enterprise environmental factors
          4. Organizational process assets
        2. Tools and techniques
          1. Expert judgment
          2. Analytical techniques
          3. Meetings
        3. Outputs
          1. Cost management plan
      3. Estimate Costs
        1. Inputs
          1. Cost management plan
          2. Human resource management plan
          3. Scope baseline
          4. Project schedule
          5. Risk register
          6. Enterprise environmental factors
          7. Organizational process assets
        2. Tools and techniques
          1. Expert judgment
          2. Analogous estimating
          3. Parametric estimating
          4. Bottom-up estimating
          5. Three-point estimating
          6. Reserve analysis
          7. Cost of quality
          8. Project management software
          9. Vendor bid analysis
          10. Group decision-making techniques
        3. Outputs
          1. Activity cost estimates
          2. Basis of estimates
          3. Project documents updates
      4. Determine Budget
        1. Inputs
          1. Cost management plan
          2. Scope baseline
          3. Activity cost estimates
          4. Basis of estimates
          5. Project schedule
          6. Resource calendars
          7. Risk register
          8. Agreements
          9. Organizational process assets
        2. Tools and techniques
          1. Cost aggregation
          2. Reserve analysis
          3. Expert judgment
          4. Historical relationships
          5. Funding limit reconciliation
        3. Outputs
          1. Cost baseline
          2. Project funding requirements
          3. Project documents updates
      5. Control Costs
        1. Inputs
          1. Project management plan
          2. Project funding requirements
          3. Work performance data
          4. Organizational process assets
        2. Tools and techniques
          1. Earned value management
          2. Forecasting
          3. To-complete performance index (TCPI)
          4. Performance reviews
          5. Project management software
          6. Reserve analysis
        3. Outputs
          1. Work performance information
          2. Costs forecasts
          3. Change requests
          4. Project management plan updates
          5. Project documents updates
          6. Organizational process assets updates
      6. Exercises
      7. Chapter summary
      8. Chapter review
      9. Answers
        1. Exercises
        2. Chapter review
    10. 6. Quality management
      1. What is project quality management?
      2. Plan Quality Management
        1. Inputs
          1. Project management plan
          2. Stakeholder register
          3. Risk register
          4. Requirements documentation
          5. Enterprise environmental factors
          6. Organizational process assets
        2. Tools and techniques
          1. Cost-benefit analysis
          2. Cost of quality
          3. Seven basic quality tools
          4. Benchmarking
          5. Design of experiments
          6. Statistical sampling
          7. Additional quality planning tools
          8. Meetings
        3. Outputs
          1. Quality management plan
          2. Process improvement plan
          3. Quality metrics
          4. Quality checklists
          5. Project documents updates
      3. Perform Quality Assurance
        1. Inputs
          1. Quality management plan
          2. Process improvement plan
          3. Quality metrics
          4. Quality control measurements
          5. Project documents
        2. Tools and techniques
          1. Quality management and control tools
          2. Quality audits
          3. Process analysis
        3. Outputs
          1. Change requests
          2. Project management plan updates
          3. Project documents updates
          4. Organizational process assets updates
      4. Control Quality
        1. Inputs
          1. Quality management plan
          2. Quality metrics
          3. Quality checklists
          4. Work performance data
          5. Approved change requests
          6. Deliverables
          7. Project documents
          8. Organizational process assets
        2. Tools and techniques
          1. Seven basic quality tools
          2. Statistical sampling
          3. Inspection
          4. Approved change requests review
        3. Outputs
          1. Quality control measurements
          2. Validated changes
          3. Validated deliverables
          4. Work performance information
          5. Change requests
          6. Project management plan updates
          7. Project documents updates
          8. Organizational process assets updates
      5. Exercise
      6. Chapter summary
      7. Chapter review
      8. Answers
        1. Exercises
        2. Chapter review
    11. 7. Human resource management
      1. What is project human resource management?
      2. Plan Human Resource Management
        1. Inputs
          1. Project management plan
          2. Activity resource requirements
          3. Enterprise environmental factors
          4. Organizational process assets
        2. Tools and techniques
          1. Organizational charts and position descriptions
          2. Networking
          3. Organizational theory
          4. Expert judgment
          5. Meetings
        3. Outputs
          1. Human resource management plan
      3. Acquire Project Team
        1. Inputs
          1. Human resource management plan
          2. Enterprise environmental factors
          3. Organizational process assets
        2. Tools and techniques
          1. Preassignment
          2. Negotiation
          3. Acquisition
          4. Virtual teams
          5. Multicriteria decision analysis
        3. Outputs
          1. Project staff assignments
          2. Resource calendars
          3. Project management plan updates
      4. Develop Project Team
        1. Inputs
          1. Human resource management plan
          2. Project staff assignments
          3. Resource calendars
        2. Tools and techniques
          1. Interpersonal skills
          2. Training
          3. Team-building activities
          4. Ground rules
          5. Co-location
          6. Recognition and rewards
          7. Personnel assessment tools
        3. Outputs
          1. Team performance assessments
          2. Enterprise environmental factors updates
      5. Manage Project Team
        1. Inputs
          1. Human resource management plan
          2. Project staff assignments
          3. Team performance assessments
          4. Issue log
          5. Work performance reports
          6. Organizational process assets
        2. Tools and techniques
          1. Observation and conversation
          2. Project performance appraisals
          3. Conflict management
          4. Interpersonal skills
        3. Outputs
          1. Change requests
          2. Project management plan updates
          3. Project documents updates
          4. Enterprise environmental factors updates
          5. Organizational process assets updates
      6. Exercises
      7. Chapter summary
      8. Chapter review
      9. Answers
        1. Exercises
        2. Chapter review
    12. 8. Communications management
      1. What is project communications management?
      2. Plan Communications Management
        1. Inputs
          1. Project management plan
          2. Enterprise environmental factors
          3. Organizational process assets
        2. Tools and techniques
          1. Communications requirements analysis
          2. Communications technology
          3. Communications models
          4. Communications methods
          5. Meetings
        3. Outputs
          1. Communications management plan
          2. Project documents updates
      3. Manage Communications
        1. Inputs
          1. Communications management plan
          2. Work performance reports
          3. Enterprise environmental factors
          4. Organizational process assets
        2. Tools and techniques
          1. Communications technology
          2. Communications models
          3. Communications methods
          4. Information management systems
          5. Performance reporting
        3. Outputs
          1. Project communications
          2. Project documents updates
          3. Project management plan updates
          4. Organizational process assets updates
      4. Control Communications
        1. Inputs
          1. Project management plan
          2. Project communications
          3. Issue log
          4. Work performance data
          5. Organizational process assets
        2. Tools and techniques
          1. Reporting systems
          2. Expert judgment
          3. Meetings
        3. Outputs
          1. Work performance information
          2. Change requests
          3. Project documents updates
          4. Organizational process assets updates
      5. Exercises
      6. Chapter summary
      7. Chapter review
      8. Answers
        1. Exercises
        2. Chapter review
    13. 9. Risk management
      1. What is project risk management?
      2. Plan Risk Management
        1. Inputs
          1. Project management plan
          2. Project charter
          3. Stakeholder register
          4. Enterprise environmental factors
          5. Organizational process assets
        2. Tools and techniques
          1. Analytical techniques
          2. Expert judgment
          3. Meetings
        3. Outputs
          1. Risk management plan
      3. Identify Risks
        1. Inputs
          1. Risk management plan
          2. Cost management plan
          3. Schedule management plan
          4. Quality management plan
          5. Human resource management plan
          6. Scope baseline
          7. Activity cost estimates
          8. Activity duration estimates
          9. Stakeholder register
          10. Project documents
          11. Procurement documents
          12. Enterprise environmental factors
          13. Organizational process assets
        2. Tools and techniques
          1. Documentation reviews
          2. Information-gathering techniques
          3. Checklist analysis
          4. Assumptions analysis
          5. Diagramming techniques
          6. SWOT analysis
          7. Expert judgment
        3. Outputs
          1. Risk register
      4. Perform Qualitative Risk Analysis
        1. Inputs
          1. Risk management plan
          2. Scope baseline
          3. Risk register
          4. Enterprise environmental factors
          5. Organizational process assets
        2. Tools and techniques
          1. Risk probability and impact assessment
          2. Probability and impact matrix
          3. Risk data quality assessment
          4. Risk categorization
          5. Risk urgency assessment
          6. Expert judgment
        3. Outputs
          1. Project documents updates
      5. Perform Quantitative Risk Analysis
        1. Inputs
          1. Risk management plan
          2. Cost management plan
          3. Schedule management plan
          4. Risk register
          5. Enterprise environmental factors
          6. Organizational process assets
        2. Tools and techniques
          1. Data gathering and representation techniques
          2. Quantitative risk analysis and modeling techniques
          3. Expert judgment
        3. Outputs
          1. Project documents updates
      6. Plan Risk Responses
        1. Inputs
          1. Risk management plan
          2. Risk register
        2. Tools and techniques
          1. Strategies for negative risks or threats
          2. Strategies for positive risks or opportunities
          3. Contingent response strategies
          4. Expert judgment
        3. Outputs
          1. Project management plan updates
          2. Project documents updates
      7. Control Risks
        1. Inputs
          1. Project management plan
          2. Risk register
          3. Work performance data
          4. Work performance reports
        2. Tools and techniques
          1. Risk reassessment
          2. Risk audits
          3. Variance and trend analysis
          4. Technical performance measurement
          5. Reserve analysis
          6. Status meetings
        3. Outputs
          1. Work performance information
          2. Change requests
          3. Project management plan updates
          4. Project documents updates
          5. Organizational process assets updates
      8. Exercises
      9. Chapter summary
      10. Chapter review
      11. Answers
        1. Exercises
        2. Chapter review
    14. 10. Procurement management
      1. What is project procurement management?
      2. Plan Procurement Management
        1. Inputs
          1. Project management plan
          2. Requirements documentation
          3. Risk register
          4. Activity resource requirements
          5. Project schedule
          6. Activity cost estimates
          7. Stakeholder register
          8. Enterprise environmental factors
          9. Organizational process assets
        2. Tools and techniques
          1. Make or buy analysis
          2. Expert judgment
          3. Market research
          4. Meetings
        3. Outputs
          1. Procurement management plan
          2. Procurement statement of work
          3. Procurement documents
          4. Source selection criteria
          5. Make or buy decisions
          6. Change requests
          7. Project documents updates
      3. Conduct Procurements
        1. Inputs
          1. Procurement management plan
          2. Procurement documents
          3. Source selection criteria
          4. Seller proposals
          5. Project documents
          6. Make or buy decisions
          7. Procurement statement of work
          8. Organizational process assets
        2. Tools and techniques
          1. Bidder conference
          2. Proposal evaluation techniques
          3. Independent estimates
          4. Expert judgment
          5. Advertising
          6. Analytical techniques
          7. Procurement negotiations
        3. Outputs
          1. Selected sellers
          2. Agreements
          3. Resource calendars
          4. Change requests
          5. Project management plan updates
          6. Project documents updates
      4. Control Procurements
        1. Inputs
          1. Project management plan
          2. Procurement documents
          3. Agreements
          4. Approved change requests
          5. Work performance reports
          6. Work performance data
        2. Tools and techniques
          1. Contract change control system
          2. Procurement performance reviews
          3. Inspections and audits
          4. Performance reporting
          5. Payment systems
          6. Claims administration
          7. Records management system
        3. Outputs
          1. Work performance information
          2. Change requests
          3. Project management plan updates
          4. Project documents updates
          5. Organizational process assets updates
      5. Close Procurements
        1. Inputs
          1. Project management plan
          2. Procurement documents
        2. Tools and techniques
          1. Procurement audits
          2. Negotiated settlements
          3. Records management system
        3. Outputs
          1. Closed procurements
          2. Organizational process assets updates
      6. Exercises
      7. Chapter summary
      8. Chapter review
      9. Answers
        1. Exercises
        2. Chapter review
    15. 11. Stakeholder management
      1. What is project stakeholder management?
      2. Identify Stakeholders
        1. Inputs
          1. Project charter
          2. Procurement documents
          3. Enterprise environmental factors
          4. Organizational process assets
        2. Tools and techniques
          1. Stakeholder analysis
          2. Expert judgment
          3. Meetings
        3. Outputs
          1. Stakeholder register
      3. Plan Stakeholder Management
        1. Inputs
          1. Project management plan
          2. Stakeholder register
          3. Enterprise environmental factors
          4. Organizational process assets
        2. Tools and techniques
          1. Expert judgment
          2. Meetings
          3. Analytical techniques
        3. Outputs
          1. Stakeholder management plan
          2. Project documents updates
      4. Manage Stakeholder Engagement
        1. Inputs
          1. Stakeholder management plan
          2. Communications management plan
          3. Change log
          4. Organizational process assets
        2. Tools and techniques
          1. Communications methods
          2. Interpersonal skills
          3. Management skills
        3. Outputs
          1. Issue log
          2. Change requests
          3. Project management plan updates
          4. Project documents updates
          5. Organizational process assets updates
      5. Control Stakeholder Engagement
        1. Inputs
          1. Project management plan
          2. Issue log
          3. Work performance data
          4. Project documents
        2. Tools and techniques
          1. Reporting systems
          2. Expert judgment
          3. Meetings
        3. Outputs
          1. Work performance information
          2. Change requests
          3. Project documents updates
          4. Organizational process assets updates
      6. Exercises
      7. Chapter summary
      8. Chapter review
      9. Answers
        1. Exercises
        2. Chapter review
    16. 12. Ethics and professional conduct
      1. Responsibility, respect, fairness, and honesty
      2. Responsibility
      3. Respect
      4. Fairness
      5. Honesty
      6. Exercise
      7. Chapter summary
      8. Chapter review
      9. Answers
        1. Exercise
        2. Chapter review
    17. A. Glossary
    18. B. About the author
    19. Index
    20. Special Upgrade Offer
    21. Copyright