It’s Not Just Data: Workforce Planning and Change Management

Robert D. Motion

INTRODUCTION

“If you don’t know where you are going, any road will get you there.”

—Lewis Carroll

THE CONVENTIONAL WISDOM is that workforce planning is all about numbers. If you can create the right models and analytics, then all things come into place. What follows is the story of implementing workforce planning successfully in a Fortune 100 defense contractor and how we learned that numbers are only part of the answer. The fundamentals of change management are even more crucial for success than the numbers themselves. An analyst can create the prettiest charts in the world, but they don’t do any good if the decision makers aren’t willing to buy into the premise and ...

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