Workforce Planning: Does It Hurt Enough to Begin?

David Howerton

IT’S OFTEN NOT OBVIOUS when to begin workforce planning. Sometimes there are just a set of pain points in the organization. The question is: At what point does the pain cross the line at which you become willing to take action? And when that time comes, will you be ready with a business plan to address the level of demand for data-driven business insight?


We lived that experience at Electronic Data Systems (EDS) back in the late 1990s. Up to that point in time, EDS was a network of strategic business units (SBUs) acting as independent businesses, each with its own business plan, each assigned a quota to contribute to the enterprise bottom line, ...

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