Disrupting the Future

Jac Fitz-enz

RECENTLY, I WAS INVITED to a CIO (chief information officer) meeting in Silicon Valley to discuss how to manage people and information in the constantly changing global marketplace. Two statements were made there. One was a somewhat surprising admission. The other was astounding.

First, it was acknowledged that IT is overwhelmed by advances in personal information hardware and software—i.e., social networks, tablets, and smart phone apps. It seems that the issue of central management of information is now moot. One CIO noted that his job has shifted from control to risk management.

Second, several executives stated that incoming employees, age 20 to 25, work differently than older ones because they take for ...

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