We may be at a point of major change in how we manage organizations. Two powerful new insights have emerged:
- It is recognized that the path to future prosperity for the developed world must come through different business models and strategies than have been used in the past.
- The primary discipline underlying management is changing, and it may be necessary for the practice and study of management to change with it.
This book deals with the idea of building productivity in organizations (certainly not a new topic) but approaches it from a direction not thoroughly investigated in the past. Historically we have thought of productivity gains as being extracted from our workforces in the ...