Possibility Unleashed: Pathbreaking Lessons for Making Change Happen in Your Organization and Beyond

5

UNLOCK THE GENIUS AT THE BEDSIDE (OR AT THE FRONT LINE)

Take—and implement—suggestions for improvement from your workforce.

The last two chapters have described how leaders can lay the groundwork for massive change by reshaping their organizations. But how, practically speaking, do established organizations actually unleash possibility? What’s the secret to a company that doesn’t simply talk about supercharging its performance, revolutionizing its industry, or saving the world, but actually gets the job done?

The best way I can think to answer this question is to tell you about a tiny newborn named Maci, born 17 weeks prematurely at one of Intermountain’s hospitals in 2009 and weighing in at just over a pound. Her young life hung in the balance—babies ...