Build the Analytics Team

“There are new skills that are fundamental. You must see the world from the outside in, use storytelling, be numerate, and have a consulting mind-set. The world of Human Resources is changing.”

—John BoudreauProfessor of Management and Organization, and Research Director of the Center for Effective Organizations, University of Southern California

The human resources (HR) profession is undergoing a transition that will shift HR’s approach from primarily intuition based to primarily evidence based. To make this transition, HR professionals need new skills.

These developments have partly spilled over from the benefits that analytical approaches have delivered in other areas, such as finance and marketing. The best ...

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