“For most HR professionals, this is not how they were trained, it’s not why they went into HR. We need HR people to accept that it’s a good thing to use workforce analytics to make decisions.”
—Tracy LayneySenior Vice President & Chief Human Resources Officer, Shutterfly Inc.
A common refrain among analytics practitioners is that human resources (HR) professionals like to work with people, not data. One goal of workforce analytics teams therefore should be to enable the wider HR community within their organizations to embrace an analytical mind-set and approach. Broad acceptance of an analytical approach to HR will maximize the reach and level of impact of the analytics teams’ work.
he best approach for helping ...