13FIRST IMPRESSIONS COUNT

Back in 2009, I had set up an appointment to meet someone who was going to help me with my books. We scheduled a meeting at a hotel, planned for breakfast at 9 AM sharp. I told him in the confirmation e-mail that I had another meeting at 10:30 AM, so this would give us plenty of time to chat, have a leisurely meal, and for me to get to my next meeting.

It’s been my experience that it’s wise to show up to a meeting a bit early, so at 8:55 AM I was at the entrance to the hotel dining room. At 9:10 AM the hostess approached me to ask if she could seat me. I declined, feeling a faint rumbling low in my stomach. At 9:15 AM I gave into the inevitable and said to the hostess, “I’m afraid I’ve been stood up. Perhaps you could ...

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