© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2022
S. Prakash PradhanPower Platform and Dynamics 365 CE for Absolute Beginnershttps://doi.org/10.1007/978-1-4842-8600-5_5

5. Working with Power Virtual Agent

Sanjaya Prakash Pradhan1  
Ganjam, Odisha, India

Microsoft Power Virtual Agent (PVA) is another important pillar of the Power Platform, no-code, less-code echo system. Using PVA, you can create digital chatbots that can interact with real end users like a human. Using chatbots, you can respond rapidly to your customers’ and employees’ needs. No coding is required. You can call Power Automate from chatbots for complex operational conversations.

The Power Virtual Agent

Power Virtual Agents are chatbots that ...

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