CONCLUSION

The Success of Managers Starts with Senior Leaders

Learning to Share the Power

Fred, the CEO of a fast-growing food-processing company, was sitting back in his office chair, just about to think through the next stages of his expansion strategy in Asia, when he was interrupted by the ping of an email. It was from his chief financial officer, and the subject line was: For you to approve.

Fred called up the email. His signature was required to replace the company credit card of one of the firm’s line managers. After he signed the approval, Fred turned off his email notifications to ensure he wouldn’t be interrupted again. It took him a few minutes to settle into deep-thinking mode. But then, just a few minutes after that, there was ...

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