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Anchor the Outcome You Want

Now that you have choice, what exactly would you like? Once you figure out what you want, you can help others do the same. A clear Desired State combined with potent sensory anchors can make all the difference.

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Figure 6.1 The Resilience Cycle: Anchor the Outcome You Want

PROBLEM

Andrew is senior vice president (SVP) of product development at a midsized high-tech firm. Because he is the SVP, Andrew’s work often involves collaborating with other designers and staff, gaining feedback on his plans and adjusting ...

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