CHAPTER 
Enroll and Engage Others
Forge your emotional agility strategy with others: enroll, align, and engage even the most challenging types to help you create the needed change.
Figure 7.1 The Resilience Cycle: Enroll and Engage Others
PROBLEM
A midsized financial services organization had a challenge: the leadership team was deeply disconnected. This was because the CEO had an inner circle whose members had special privileges yet didn’t perform to agreed-upon targets, whereas the “other” leaders scrambled to accommodate the CEO’s “strategy ...
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