CHAPTER Images

Build Tribal Agility

Help your team build trust and keep the change going, and increase emotional agility in yourself and others.

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Figure 8.1 The Resilience Cycle: Build Tribal Agility

PROBLEM

This legendary manufacturing organization’s product is a commodity, yet the company refuses to be lumped into the dreaded “vendor” bucket. Vendors compete on price, vendors have no leverage, and vendors don’t have intellectual property. The team at this family business had built a solid nine figures in annual revenue, with a profit margin that would ...

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