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Powerful Conversations: How High Impact Leaders Communicate by Phil Harkins

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CHAPTER 7

THE AGENDA FOR CHANGE

POWERFUL CONVERSATIONS ARE fundamentally instruments of change: they compel change through the learning they foster and the action steps they demand. In the hands of High-Impact Leaders, Powerful Conversations are the most effective tool available to communicate, ingrain, and ensure the success of organization-wide change.

Driving productive change is the real work of leaders. For a senior leader faced with the mammoth task of steering an organization through change, there is a profound need to be strategic, efficient, and directed in his or her messages and interactions. When faced with such challenges, High-Impact Leaders use Powerful Conversations intentionally, deliberately, and in line with an overall change ...

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