Only a couple of years ago, artificial intelligence was a cliché, a sad remnant of 1950s-style futurism. Today it’s sexy again, and that far-off future of intelligent bots is just around the corner. Consider the latest trend, AI-as-a-Service (AIaaS). Software vendors such as Google, IBM, and Amazon are rolling out sophisticated cloud-based AI and machine-learning services for a growing market of developers and users in business and academia.
Through interviews with consumers and executives of AIaaS vendors, author Mike Barlow examines the primary driver of this new approach: AI is simply too big for any single device or system. But with AIaaS, developers can build applications that perform data collection and compression on devices, while advanced processes such as natural language processing and machine learning are performed in the cloud.
When will consumers feel the impact? Fairly soon, you may be dealing with customer-service bots that know the answers before you even ask a question.
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