Throughout the book we have discussed the different ways in which bots can communicate to users. Bots can use text, voice, images, buttons, or carousels. These combined with the right tone and data become a powerful interface for users to quickly and efficiently accomplish their goals. We can easily build text with correct data, but text may not always be the most effective mechanism to communicate certain ideas. Let’s take the example of a stock quote. What kind of data are users looking for when they ask for a quote for, say, Twitter?
Are they looking for the ...