Now that you have identified your stakeholders and understand their movement along the change curve, you're ready to conduct a change impact assessment.
The change impact assessment identifies how the change will impact the tools/technology, processes, and people in your organization. Notice that "impact" is a value neutral word. An impact can be either negative or positive.
The first step in conducting the Change Impact Assessment (CIA) is to determine how the change will impact the tools and technology in the organization. This step comes first because it is usually straightforward, ...