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Practical Change Management for IT Projects by Emily Carr

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Chapter 5. Communicating the Change

By the end of this chapter, you will be able to:

  • Define different styles of communicating
  • Conduct an audience analysis as an input to your communication plan
  • Conduct a vehicle analysis to determine the best methods for communicating
  • Build feedback methods into your communication plan
  • Create a communication plan
  • Improve your ability to write change communication

Now that we have identified our key stakeholders, it's time to develop a plan for communicating with them.

Communicating the Change

Throughout this chapter, the major theme you will hear over and over is: "Communicate early. Communicate often. When you think you've communicated enough, ...

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