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Practical Change Management for IT Projects by Emily Carr

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Writing good communication

Writing good communication is a skill that requires a lot of practice. As you write about the change, think about who your audience is, what they want to know, and what you need them to do.

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Tip

I also strongly recommend that you always have someone else review your communication before you send anything out. No matter how long you've been writing professional communication, it is always a good idea to have another person read your work before you hit "send."

The following are ten tips and tricks to help you write strong communication:

  • Don't assume. I'm starting with one of my favorite pieces of advice. You can never assume ...

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