Developing a sustainable training program
When all of your training courses are delivered and the new system goes live, it's nice to take a deep breath and relax after months of hard work. If your training program isn't sustainable, however, your relaxation will be short-lived.
Without a sustainable training program in place, you could spend weeks or months fielding questions from end users that could have easily been answered by content from the training material. A sustainable training program is designed to ensure that quality training remains available and up-to-date on an ongoing basis, even after the official training program is complete. ...