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Practical Change Management for IT Projects by Emily Carr

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Preface

Think about the projects your company has implemented over the years. How many of them were successful? How many of them failed? Now, think about one of the projects that failed. Take a minute to write down the three main reasons it failed:

  1. ________________________________________________________________
  2. ________________________________________________________________
  3. ________________________________________________________________

If your company is like most companies, the reasons you wrote down have little to nothing to do with technology. They concern people. People didn't like the new technology. People weren't trained properly on the change. People hadn't received adequate communications and didn't understand the change. People had been ...

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