Chapter Summary

A team is made up of individuals interacting independently to achieve common organizational goals. Furthermore, all teams share the following: clear boundaries, common tasks, differentiated member roles, autonomy, dependence on others, and collective responsibility.

The differences between a work group and a work team are these: Team members develop a purpose that is consistent with the organization's purpose but specific to the team members' interests and skills; team members have a greater sense of ownership of their work, develop a sense of mutual responsibility, and believe they are working for each other as well as for the team leader and organization; team members have more say over how they do their work and expect a greater ...

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