Product and vendor evaluation methodology
Learning objectives
• To understand the implications of choosing a product vendor.
• To understand how vendors should be evaluated.
• To understand how vendor product should be chosen.
• To develop a vendor/package evaluation process.
• To understand the latest trends in user expectations.
13.1 Software vendor functional scope
Software applications are not uniform as every plant operates quite differently, both to accommodate uniqueness and to preserve a competitive edge (refer Figure 13.1). This diversity means the software must be configured to match the plant model and business rules and there are many types of software to choose from. Buyers of software applications must determine and evaluate ...
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