Index

A

Accounting systems, 16
Lotus, 1–3, 17
Microsoft Excel, 17–18
spreadsheets, VisiCalc, 16–17
Activity-based costing (ABC), 132–4
Advanced planning and scheduling (APS), 160, 165, 166
Advanced process control (APC), 13–14
Advanced research project network (ARPANET), 21
ARIS:
background, 134–5
extended event-driven process diagram, 138
function allocation diagram, 136–7
objective diagram, 136
organizational chart, 137
product, 135–6
value-added chain diagram, 137–8
Automation See Business automation
Available-to-promise (ATP), 275, 322

B

Benefits:
architectural levels, 313–14
examples, 315–16
business, 317
improved customer service, 317
lead-times and variability/supply-chain inventories, 318
manufacturing/impact on supply-chain efficiency, ...

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