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Basic Fundamentals, Definitions, and Key Terms

Picture a group of 104 people in a room at a conference. The make up of the group is about 51% telecom heads, 45% transmission equipment manufacturers, and 5% broadcasters. The broadcasters finished their once a year presentations, yet another attempt to tell the telecom people that their network performance is and has been unsatisfactory, again (!), for the past year. One more time they didn’t get it. A broadcaster cites a 3-hour service interruption and states emphatically and profoundly that they couldn’t even get a telephone call acknowledging the outage until an hour after service was restored. The amount of time, energy, and passion put into attempts to gain a common understanding of service-outage ...

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