May 2007
Intermediate to advanced
232 pages
5h 4m
English
To determine your objectives for a negotiation, ask:
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| There are two types of objectives: (1) business (substantive) and (2) personal. | |
| Determining wants helps explore needs leading to objectives and positions. | |
Effective negotiators develop a settlement range that includes:
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| Using additional currencies can close the gap in the settlement range and enhance the overall value of the deal to both parties. |
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