User experience is a term often used when developing any kind of web interface. Such an interface could be for a web site or web application. Implementing user experience essentially requires getting the right balance between the end goals of the business, technical restraints, and preferences of end users. User experience involves much more than just reducing the amount of clicks a user takes to achieve a goal. A lot of factors are considered in getting it right.
A report conducted by Nielsen indicated that intranet (enterprise) users are stuck at a low level of productivity, ...