But It’s Not My Job . . . It’s Theirs!
Are You Interested in Improving the Performance of Your Team Members?
Now I can understand at the beginning of a book such as this, that you might be thinking a number of different things to yourself. For example, you might be thinking:
“Thanks very much but I don’t have the time. If you could see the thickness of my in-tray, if you could count the number of e-mails that are stacking up at this very moment, if you knew the number of people who are looking for me . . .”
“. . . in your average organization 40 percent of work is rework! 40 percent of the work that the average person does in the average organization exists because something didn’t go right the first time.”
Or you might be thinking ...
Get Practical Performance Improvement now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.