CHAPTER 2

How to Objectively Analyze the Performance of Your Team

The Issue of Subjectivity

A common criticism of formal performance appraisals is that they are not objective. I have heard many people blame the process, the forms, or the system for being too subjective.

If you think about it, you cannot blame an inanimate object for displaying characteristics that are human. How can a piece of paper be subjective? It’s not possible until we include people in the equation. The people who wrote on the paper were subjective but the paper itself cannot be anything but a piece of paper.

So it is people who are not objective when evaluating others’ performance. This is because we are both logical and emotional beings and most of the time the two operate ...

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