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Practical Performance Improvement by Rod Matthews

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CHAPTER 6

Counseling

When Does Counseling Work Best?

Now come on—be honest.

• Did you just jump to this part of the book because you want to know how to deal with that annoying team member?

• Are you reading this chapter in the hope that it will provide you with ammunition needed to sack the slack team member that is taking up so much of your time at work?

• Have you jumped to the conclusion that a certain team member needs counseling without doing the due diligence of objective performance analysis as described in the opening chapters?

If you answered yes to any of those questions, you will not find your answers here. Counseling works best when you have accurately and objective analyzed the performance of your team members and found them to ...

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