Chapter 13. Parting Words

You’ve reached the end of the book—I hope you enjoyed the experience, and that it has improved your understanding of process automation. For me, as a process automation enthusiast, there are still many things left unsaid. This final chapter provides a very quick look at a few topics that I felt needed to be mentioned. It:

  • Summarizes how architecture trends influence process automation, and where this is covered in this book

  • Looks at how modern architectures influence user experience, customer journeys, and business processes

  • Gives you some advice on what to do next

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