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Evaluating Your Product Decisions

Product Management: A Game of Poker or Chess?

Look at the business- and strategy-related books on your bookshelf. You may find that most of those books around strategy illustrate chess pictures on the cover, which is a cute, if misleading, metaphor for strategy. Not in the sense that chess is a game without strategy—on the contrary, it entails a lot of strategizing. But some aspects of the game do not translate well to the profession of product management.

For starters, the rules and chess pieces allow for only certain specific and limited moves. It’s not like knights can start moving diagonally suddenly, whereas we have all seen customers and users behave in ways we didn’t expect or report problems and ...

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