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Practical Salesforce.com Development Without Code: Customizing Salesforce on the Force.com Platform by Philip Weinmeister

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CHAPTER 8

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Producing Advanced Automation with Visual Workflow

If you are getting the sense that Salesforce.com has a strong focus on business process automation, you are absolutely correct. I have dedicated separate chapters to automation via the utilization of workflow rules and entitlement and milestones, yet another key automation tool still needs to be discussed: Visual Workflow. Visual Workflow has had quite a history and has had a variety of titles. It resides in a space that offers significant value for developers and nondevelopers alike: no coding is required, yet it allows for significantly more intricacy and complexity than the other ...

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